Warranty & Care

Premium protection and maintenance for your carbon fiber automotive parts

Warranty Coverage

Standard Orders Warranty

14 days coverage from delivery

Covers:

  • - Manufacturing defects
  • - Structural integrity
  • - Clear coat finish
  • - Fitment issues

Excludes: Improper installation, accidents, modifications, normal wear

Custom and Made-to-Order Warranty

14 days coverage from delivery

Covers:

  • - Manufacturing defects specific to custom specs
  • - Material defects
  • - Finish quality

Note: Verify measurements before ordering

Customer Care

Communication Channels

Reach us via:

  • - Email
  • - Live chat
  • - What'sApp
  • - IG (@carbon_district)

Commitment to exceptional service

Response Times and Availability

  • - Email: 24 hours
  • - Live chat: Immediate
  • - Priority warranty claims: 12 hours

Order Tracking and Updates

  • - Automated confirmations
  • - Production updates
  • - Shipping notifications
  • - Real-time dashboard access

Technical and Installation Support

  • - Fitment verification
  • - Installation tutorials
  • - Technical specs

Product Care

Cleaning and Maintenance

  • - pH-neutral soap
  • - Microfiber cloths
  • - Avoid abrasives
  • - Wax or ceramic coating every 3-6 months

Storage and Protection

  • - Cool/dry location
  • - Avoid direct sunlight
  • - Avoid heat and heavy stacking

Installation Best Practices

Professional installation recommended

  • - Proper tools required
  • - Follow torque specs
  • - Test-fitting required

Note: DIY may void warranty

Damage Prevention

Avoid:

  • - Harsh chemicals
  • - High-pressure washing
  • - Extreme temperatures

Regular inspections of mounting points and finish